Quikshopa Return Policy

Quikshopa offers a 7 day return window for items that meet the requirements for return. Contact us through any of our contact channels within seven days of delivery and we will ensure a resolution is reached on the return.

Requirements for Return:

Reason for returnDescriptionNot damagedNew conditionLabels/Tags attachedOriginal packagingComplete accessories and added gifts
Wrong Items

Product delivered is different from what was displayed on the website, the return will be authorized after validation.

The item cost and shipping fee will be refunded.

 

 

 

 

 

 

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Incomplete ItemIf the Product delivered does not have a complete component from what was displayed on the site, a return will be authorized after validation if the item cannot be completed. Once the item is returned, the item cost and shipping fee will be refunded.

 

 

 

 

 

 

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Factory Defects Products delivered has factory defect on arrival. Return will be authorized after validation.

 

 

 

 

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Damaged in TransitProduct has visible damage, return will be authorized after validation.

 

 

 

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Product standardProduct delivered is unable to perform specified functions listed on the site, return will be authorized after validation.

 

 

 

 

 

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Items not Eligible for return:

  • Products that have been altered from their original or opened without permission.
  • Jewelry, adult toys, perfumes, hair extensions, socks, lingerie, innerwear and bed sheets.
  • Products damaged due to misuse.
  • Perishable goods cannot be returned.
  • Products in beauty, health and personal care category cannot be returned.
  • Books and CDs.

Return Instructions:

  1. Fill a complaint form.
  2. Send an email to [email protected]  and attach pictures of the product.
  3. Once the claim is valid, we will inform you how to get the item to us.
  4. The return pick-up time starts from the day you fill the complaint form.

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